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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Zach Moore

Zach Moore

August 20, 2025

5  out of  5
rating by Zach Moore
"My wife and I been customers for years, when you’re with this agency, you’re like family!"
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Kenny Osborne

August 14, 2025

5  out of  5
rating by Kenny Osborne
"Very friendly and accommodating staff. Always willing to help and go the extra mile to help with insurance!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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vi oz

August 14, 2025

5  out of  5
rating by vi oz
"I have been a client for more than 20 years. Tim Moore and his staff have always been courteous & helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Bridget Carr

August 14, 2025

5  out of  5
rating by Bridget Carr
"Tim and his staff were friendly, knowledgeable and extremely efficient. I highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mattew Romine

June 28, 2024

1  out of  5
rating by Mattew Romine
"Terrible they misplaced and mis managed my claim not once but twice I payed premium for it to say it has no insurance worst place I’ve ever seen ran by complete idiots the lack of preparation they do is crazy work ngl they suck"
We responded:
"Mr. Romine, I am sorry that you had a bad claim experience; however, your agent is located in your state of Oregon and I am in West Virginia. I would appreciate it if you would consider deleting this review since I am not the agent in question. Thank you for your time and consideration."
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Jessica McCumbers

September 6, 2022

5  out of  5
rating by Jessica McCumbers
"Very good customer service and experience"
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Darren Jackson

May 3, 2021

5  out of  5
rating by Darren Jackson
"Best Insurance agent in Grantville!"